Terms of service
TERMS OF SERVICE
These Terms of Service govern your use of our website and the purchase of products from V7signature. By placing an order, you agree to these terms.
1. General Information
Provider:
Lars Andrin Schwendener
Pfäffikerstrasse 102b
8605 Gutenswil
Switzerland
Email: info@v7signature.com
Phone: +41 76 830 83 31
Company status:
The project is currently under development. Formal registration as a sole proprietorship in Switzerland is planned.
2. Scope of Application
These Terms of Service apply to all orders placed through our online store at v7signature.ch.
By placing an order, you confirm that you have read, understood, and accepted these terms.
3. Contract Formation
3.1 Product Presentation
The presentation of products in our online store does not constitute a legally binding offer, but rather an invitation to place an order.
3.2 Order Process
- You add products to your cart
- You proceed to checkout and enter your details
- You review your order and confirm it by clicking "Complete Order"
- You will receive an order confirmation via email
3.3 Contract Conclusion
The contract is concluded when we send you an order confirmation via email. This confirmation will be sent within 24 hours of your order.
We reserve the right to refuse orders in exceptional cases (e.g., incorrect pricing, stock unavailability, suspected fraud).
4. Prices and Payment
4.1 Prices
All prices are in Swiss Francs (CHF) and include Swiss VAT (if applicable).
Prices are valid at the time of order placement. We reserve the right to change prices at any time, but price changes will not affect orders that have already been placed.
4.2 Shipping Costs
Shipping costs: [PLACEHOLDER: e.g., CHF 5.00 / Free shipping / Free shipping from CHF 50]
Shipping costs will be clearly displayed during checkout before you complete your order.
4.3 Payment Methods
We accept the following payment methods:
[PLACEHOLDER: e.g., Credit Card (Visa, Mastercard), PayPal, TWINT, Shopify Payments]
Payment is due immediately upon order placement.
We use secure payment processing through Shopify Payments and third-party payment providers. Your payment information is encrypted and processed securely.
4.4 Payment Terms
Payment must be completed before your order is shipped.
If payment fails or is declined, we reserve the right to cancel your order.
5. Delivery and Shipping
5.1 Delivery Time
Estimated delivery time: [PLACEHOLDER: e.g., 3-5 business days / 5-7 business days / 7-10 business days]
Delivery times are estimates and may vary depending on your location and external factors (e.g., customs, postal delays).
5.2 Shipping Area
We currently ship only to Switzerland, EU is coming soon.
5.3 Delivery Address
Please ensure that your delivery address is correct. We are not responsible for delays or non-delivery caused by incorrect addresses.
5.4 Risk of Loss
The risk of loss or damage passes to you upon delivery.
6. Right of Withdrawal / Return Policy
You have the right to return products within 30 days of delivery.
For detailed information about returns, please refer to our Refund Policy.
7. Warranty and Liability
7.1 Warranty
We provide a statutory warranty for defects in our products in accordance with Swiss law.
If you receive a defective or damaged product, please contact us immediately at info@v7signature.ch with photos of the defect.
We will offer a replacement or refund for verified defects.
7.2 Limitation of Liability
We are liable for damages caused by intent or gross negligence.
Liability for slight negligence is excluded to the extent permitted by law.
We are not liable for indirect damages, loss of profit, or consequential damages.
7.3 Product Descriptions
We strive to provide accurate product descriptions and images. However, slight variations in color, size, or appearance may occur due to screen settings or manufacturing processes.
8. Intellectual Property
8.1 Copyright
All content on this website (texts, images, logos, designs) is protected by copyright and belongs to V7signature or its licensors.
Any unauthorized use, reproduction, or distribution is prohibited.
8.2 Trademark
V7 Signature is a protected brand name. Unauthorized use of our brand name or logo is prohibited.
9. Data Protection
We process your personal data in accordance with our Privacy Policy.
By placing an order, you consent to the processing of your data as described in our Privacy Policy.
For more information, please refer to our Privacy Policy.
10. Dispute Resolution
10.1 Applicable Law
These Terms of Service are governed by Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
10.2 Jurisdiction
The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms of Service is Zurich, Switzerland.
10.3 Online Dispute Resolution (EU)
EU online dispute resolution platform:
https://ec.europa.eu/consumers/odr/
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
11. Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time.
Changes will be published on this page and will take effect immediately upon publication.
Your continued use of our website after changes have been made constitutes acceptance of the updated terms.
12. Severability Clause
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13. Contact
For questions or concerns regarding these Terms of Service, please contact us:
V7signature
Email: info@v7signature.ch
Phone: +41 76 830 83 31
Last updated: February 2026